Privacy Policy

Velvet Crown Affair respects and protects the privacy of its clientele. This Privacy Policy outlines how personal information is collected, used, and safeguarded.

Information Collected

We may collect the following information:

Personal Information:
Name, email address, telephone number, and billing or shipping address.

Payment Information:
Processed securely through third-party payment providers. Velvet Crown Affair does not store complete credit or debit card details.

Order Information:
Purchase history, transaction details, and preferences.

Technical Information:
IP address, browser type, device data, cookies, and website analytics.

Use of Information

Collected information may be used to:

  • Process and fulfill orders

  • Provide order confirmations, shipping updates, and customer support

  • Enhance website functionality and personalize the shopping experience

  • Deliver marketing communications (with opt-out options)

  • Prevent fraudulent activity and ensure site security

  • Analyze website traffic and customer behavior

Information Sharing

Velvet Crown Affair does not sell or lease personal information.

Information may be shared only with trusted third parties, including:

  • Payment processors

  • Shipping carriers

  • Email marketing platforms

  • Website analytics services

  • Legal authorities, when required by law

All partners are contractually obligated to protect customer data.

Cookies & Tracking Technologies

Our website uses cookies to:

  • Maintain shopping cart functionality

  • Improve site performance and speed

  • Offer tailored product recommendations

  • Monitor website usage

Customers may disable cookies via browser settings; however, certain site features may be affected.

Data Security

We employ industry-standard administrative, technical, and physical safeguards to protect personal information. While we take extensive measures, no online platform can guarantee absolute security.

Customer Rights

Depending on jurisdiction, customers may:

  • Request access to their personal information

  • Request corrections or deletion of data

  • Opt out of marketing communications

  • Manage cookie preferences

Children’s Privacy

Velvet Crown Affair does not knowingly collect personal data from individuals under the age of 13.

Policy Revisions

This Privacy Policy may be updated periodically.
Last updated: December 2025